Tracking order
Thank you for shopping with VioLoom! We are committed to providing you with a transparent and convenient shopping experience. Once your order is processed and shipped, you can easily track its journey to your doorstep.
How to Track Your Order
Follow these simple steps to locate your package:
- Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email sent to the email address provided during checkout. This email will contain your unique tracking number and the name of the carrier (e.g., USPS, FedEx, DHL).
- Use Our Recommended Tracker: For the most comprehensive and reliable tracking across numerous carriers worldwide, we recommend using the following third-party service:
- 17Track - A global package tracking platform.
- Track Your Package:
- Visit the 17Track website.
- Enter your tracking number into the search field.
- Click "Track" to view the real-time status and location of your shipment.
Important Notes
- Please allow 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping confirmation.
- Delivery times are estimates provided by the carrier and may be affected by factors such as customs processing, weather, or local holidays.
- If your tracking information has not updated for an extended period, or if the status shows "Delivered" but you have not received your package, please first check with your household members or neighbors. You may also contact your local postal office or carrier directly using the tracking number.
Need Further Assistance?
If you have any questions regarding your order status that the tracking information does not resolve, our customer support team is here to help. Please email us at [email protected]. Include your order number and tracking number for faster assistance.
We appreciate your business and hope you enjoy your new VioLoom pants, dresses, or shirts!